Trouble-Shooting a Scanner
Many of us own scanners these days. Some scanners are part of the printer or copier for our computers. As with most gadgets, we can sometimes encounter some issues with the scanner. Generally, troubleshooting a scanner involves identifying the problem and applying the appropriate fix.
Some common problems related to scanners include:
One of the most often overlooked simple fixes, when the scanner does not turn on, is to check the power cord to make sure it is connected properly to the power source as well as to the scanner.
Inability of the scanner to scan
If the scanner is unable to scan, you can first disconnect and then reconnect all the cords to the scanner. If this does not work, you can check whether the scan head is locked.
Flatbed scanners often have locks to make sure the scan heads are not damaged when being transported. If the scan head is locked, you should unlock it. If your scanner’s lock/unlock switch isn’t clearly labeled, check the manufacturer’s documentation for it’s location.
If a feed-through scanner produces blank scans, make sure the document is being passed through the scanner facing the right way or on the glass correctly. Make sure to check your scanner’s settings for brightness and resolution. The optical elements may not be picking up your document’s material if these settings are too low.